Privacy Policy
Version: 1.0
Effective Date: January 2025
Last Reviewed: January 2025
Owner: Chief Privacy Officer (CPO)
Introduction
Litigators.org Inc. ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website www.litigators.org and application (collectively, the "Services").
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - California, United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Other applicable data protection laws
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Purpose
This Privacy Policy serves to:
- Inform you about what personal information we collect and why
- Explain how we use, share, and protect your information
- Describe your rights regarding your personal information
- Provide transparency about our data practices
- Demonstrate our commitment to privacy and compliance
2. Scope
This Privacy Policy applies to:
- All users of our Services (website visitors, registered users, customers)
- Personal information collected through our Services
- Information received from third-party integrations
- All data processing activities conducted by Litigators.org Inc.
This Privacy Policy does not apply to:
- Third-party websites or services linked from our Services
- Information collected offline or through other channels (unless integrated into our Services)
- Data processing by third parties for their own purposes
3. Information We Collect
We collect information to provide, improve, and protect our Services. The categories of information we collect include:
3.1 Information You Provide Directly
Account Information:
- Name (first and last)
- Email address
- Phone number (optional)
- Company/organization name
- Job title or role
- Password (stored as hashed and salted value)
- Account preferences and settings
Profile Information:
- Profile photo or avatar (optional)
- Professional credentials
- Time zone and language preferences
- Notification preferences
Payment Information:
- Billing name and address
- Payment method details (processed by third-party payment processor)
- Purchase history and transaction records
- We do not store full credit card numbers
Customer Support Information:
- Support ticket submissions
- Correspondence with customer support team
- Feedback, survey responses, and testimonials
Content You Create:
- Data, files, and documents you upload or create using our Services
- Comments, notes, and annotations
- Collaboration and sharing activities
3.2 Information Collected Automatically
Device and Browser Information:
- IP address
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Device identifiers
- Screen resolution
Usage Information:
- Pages visited and features used
- Date and time of visits
- Referring and exit pages
- Clickstream data
- Time spent on pages
- Links clicked and buttons accessed
- Search queries within our Services
Location Information:
- General geographic location based on IP address (city, state, country)
- Precise location data (only with your explicit consent)
3.3 Social Security Numbers
Litigators.org Inc. may collect Social Security numbers ("SSNs") in the course of our business. We strive to protect the confidentiality and security of SSNs in our possession, custody or control by:
- Limiting access to SSNs to authorized personnel only
- Maintaining reasonable administrative, technical and physical safeguards to protect against the loss, misuse or unlawful disclosure of SSNs
We do not share SSNs for marketing purposes.
4. How We Use Your Information
We use the information we collect for the following purposes:
4.1 Provide and Improve Services
- Create and manage your account
- Authenticate your identity and authorize access
- Provide customer support and respond to inquiries
- Process transactions and send related information
- Deliver requested features and functionality
- Analyze usage patterns to improve user experience
- Develop new features and services
- Conduct testing, research, and analysis
4.2 Communication
- Send transactional emails (account confirmations, password resets, receipts)
- Provide service announcements and updates
- Send newsletters and marketing communications (with your consent)
- Request feedback and conduct surveys
- Notify you of new features and changes
4.3 Security and Fraud Prevention
- Detect, prevent, and investigate security incidents
- Monitor for suspicious activity and policy violations
- Verify identity and prevent unauthorized access
- Protect against fraud, spam, and abuse
- Enforce our Terms of Service and other policies
4.4 Legal and Compliance
- Comply with legal obligations and regulatory requirements
- Respond to lawful requests from authorities
- Establish, exercise, or defend legal claims
- Maintain records for audit and compliance purposes
4.5 Analytics and Performance
- Analyze usage trends and preferences
- Measure effectiveness of marketing campaigns
- Monitor application performance and uptime
- Generate aggregated, de-identified statistics
- Conduct A/B testing and experimentation
4.6 Blogs and Interactive Features
We may offer blogs, online forums, or other interactive features on the Services that enable users to share information about our services or other issues of interest. You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable by other participants or users.
You acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit for such interactive features, whether or not it contains personal information about you.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our Services.
5.2 Types of Cookies We Use
Essential Cookies (always active):
- Authentication and session management
- Security features
- Load balancing
- These cookies are necessary for the Services to function
Functional Cookies (optional):
- Remember your preferences and settings
- Personalize your experience
- Pre-populate forms
Analytics Cookies (optional):
- Understand how you use our Services
- Measure performance and usage patterns
- Identify areas for improvement
- Provider: Google Analytics
Marketing Cookies (optional):
- Deliver relevant advertisements
- Measure effectiveness of campaigns
- Retargeting and remarketing
- Provider: AdRoll
5.3 How to Opt-Out
You can opt-out of receiving targeted ads served by AdRoll by clicking on the following link: networkadvertising.org/choices. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. If you use multiple browsers or devices you will need to execute this opt out on each browser or device.
You can also control cookies through your browser settings.
6. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
6.1 Service Providers and Partners
We engage trusted third-party service providers to perform functions on our behalf, including:
- Cloud hosting and infrastructure
- Analytics and monitoring (Google Analytics)
- Advertising services (AdRoll)
- Payment processing
- Customer support
All service providers are contractually obligated to:
- Use data only for specified purposes
- Implement appropriate security measures
- Comply with applicable privacy laws
6.2 Business Transfers
If Litigators.org Inc. is involved in a merger, acquisition, bankruptcy, or sale of assets:
- Your information may be transferred to the successor entity
- We will provide notice before information is transferred or becomes subject to different privacy practices
6.3 Legal Requirements
We may disclose information if required by law or legal process:
- To comply with court orders, subpoenas, or legal requests
- To enforce our Terms of Service or other agreements
- To protect our rights, property, or safety, or that of others
- To investigate fraud, security issues, or policy violations
6.4 Aggregated and De-Identified Data
We may share aggregated, anonymized, or de-identified data that cannot identify you for industry benchmarks, reports, research, and marketing materials.
7. Data Storage and Security
7.1 Data Retention
We retain your information for as long as necessary to provide Services and comply with legal obligations:
- Account data: Duration of account + 2 years (or as required by law)
- Transaction records: 7 years (for tax and audit purposes)
- Support tickets: 3 years after resolution
- Usage logs: 1-2 years
7.2 Data Security Measures
We implement industry-standard security measures to protect your information:
Technical Safeguards:
- Encryption in transit (TLS 1.2+/HTTPS)
- Encryption at rest
- Secure authentication
- Regular security testing and vulnerability assessments
Administrative Safeguards:
- Access controls and role-based permissions
- Employee security training
- Confidentiality agreements with employees and contractors
- Incident response procedures
Security of Internet Communications: The Internet is not a secure medium. We employ administrative, technical and physical safeguards to protect personal information but cannot assume any responsibility for any harm, loss or damage you may experience from transmission of information by or to Litigators.org Inc. over the Internet. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Privacy Rights
You have rights regarding your personal information. The specific rights available depend on your location.
8.1 Rights Under GDPR (EEA, UK, Switzerland)
- Right to Access: Request a copy of your personal information
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your information
- Right to Restriction: Limit how we use your information
- Right to Data Portability: Receive your data in machine-readable format
- Right to Object: Object to processing based on legitimate interest
- Right to Withdraw Consent: Withdraw consent for consent-based processing
8.2 Rights Under CCPA (California Residents)
- Right to Know: Request disclosure of personal information collected, used, and shared
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of sale of personal information (we do not sell data)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising rights
8.3 Rights Under PIPEDA (Canadian Residents)
- Right to Access: Access personal information we hold about you
- Right to Challenge Accuracy: Challenge accuracy and completeness of information
- Right to Withdraw Consent: Withdraw consent (subject to legal/contractual restrictions)
8.4 How to Exercise Your Rights
Submit a Request:
Email: privacy@litigators.org
Response Time: We will respond to inquiries within 30 days (or as required by applicable law).
9. Children's Privacy
Our Services are not directed to individuals under the age of 16.
- We do not knowingly collect personal information from children
- If we learn we have collected information from a child, we will delete it promptly
- If you believe we have inadvertently collected information from a child, please contact us
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services.
- We are not responsible for privacy practices of third parties
- This Privacy Policy does not apply to third-party services
- We encourage you to review privacy policies of third parties before providing information
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updated Privacy Policy on this page and update the "Last Updated" date. For material changes, we will provide prominent notice via email notification to registered users or in-app notification.
Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy, please contact us:
Litigators.org Inc.
Email: privacy@litigators.org
By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.